QED Frequently Asked Questions

Below you’ll find answers to the questions that we get asked the most by people interested in QED.

If you have a question that is not featured here, contact us on info@taipawb.org or 029 2105 7957 and we will be happy to help.

The QED award is more than just a prestigious quality mark for the Welsh housing sector. It provides a comprehensive, Wales specific framework for reviewing and improving equality and diversity impact of your organisation across governance, services, access, involvement and culture. QED methodology is at the cutting edge of latest thinking in the area of equality and diversity, and offers a real opportunity to measure and demonstrate progress and transform organisational thinking, services and cultures.
QED stands for Quality in Equality & Diversity.

QED stands for Quality in Equality & Diversity, as well as neatly tying in with the Latin ‘quod erat demonstrandum’ or ‘thus it has been demonstrated’

Tai Pawb promotes equality and social justice in housing in Wales. We believe that all people have the right to access good quality housing and homes in cohesive and safe communities. We want to reduce prejudice, disadvantage and poverty We want to achieve better access to accommodation and housing services and better outcomes for groups such as Black and Minority Ethnic people, Disabled people , Lesbian, Gay and Bisexual (LGB) people, Trans* people, diverse older and young people and others. We are an expert team of dedicated and value driven staff and board members. We work to influence decision makers, support organisations on equality issues and raise awareness of key equality and housing challenges. We are a membership organisation. We work with and support our members from across the housing and equality sectors. We also work closely with stakeholders such as the Welsh Government and National Assembly for Wales.

The benefit of working towards the QED award is that you will:

  • Have a clear understanding of what good looks like
  • Have a framework to encompass your equality and diversity work
  • Be able to galvanise staff energy and focus around equality and diversity

Before the QED award process starts it is important to get the right people together to form a working group. These are people that you would want to keep informed of progress as well as those who can help to gather the evidence required. We would advise that they represent a good cross section of your organisation. We suggest that the steering group should contain:
• Senior managers
• Equality & Diversity leads
• One or more board members
• Operational staff
It is also important that staff:
• Come from a variety of departments within the organisation e.g. housing, HR, customer services
• Are from a range of levels within the organisation e.g. frontline staff, middle managers
The group should not be too large but should contain staff that will have a role in implementing the QED process through:
• Giving their authority to action the work
• Collection information and documents for evidence
• Making the practical arrangements for the onsite element,
• Publicising and promoting the assessment process to staff and colleagues
With the right people in place the various aspects of the process will become easier to undertake as well as saving time.

The awarding panel are made up of members of the Tai Pawb board as well as external professionals who can provide their expertise and an impartial view. No staff that have been involved in assessment process will sit on the awarding panel. The panel will make the final decision on whether the organisation is given the award.

QED Panel Members are:

Craig Stephenson

A former Director of Engagement at the Senedd, Craig was awarded the OBE for services to the Welsh Parliament and Equality in the New Year’s Honours List 2021.  Craig enjoyed a 38-year career at the Welsh Office and since 1999, at the Senedd in Cardiff Bay.  Since leaving the Senedd in 2019, Craig has developed a small portfolio career combining his board level experience and passion for equality and fairness.


Robin Staines

Robin started his career in housing management, community regeneration and co-operative development. He has held senior posts in RSLs and latterly local authorities covering all aspects of housing, public protection and social care. He has also been a housing best value inspector for the Wales Audit Office. He is currently leading Welsh Government’s Scale and Pace programme (in partnership with the Chartered Institute of Housing). He is a trustee of Tai Pawb and a school governor.


Della Hill

Della specialises in supporting the development and implementation of meaningful change to ensure the focus on equality, diversity and inclusion is deeply embedded within organisations and businesses. She has managed and delivered large-scale initiatives to address structural inequalities within the Arts, Creative Industries and Higher Education sectors. She the currently the Diversity and Inclusion Lead at Chwarae Teg, a Consultant and Speaker at people make it work and a Trustee of Spread the Word.


Deanna Parry

Deanna has worked as a generalist in HR for almost 10 years, recently taking a step into management, focussing on people and culture, and strategic approach.   She started her career in manufacturing, moving into logistics and now the third sector, this has given her a wide range of knowledge, skills, and approach to inform her practice. Deanna is passionate about equity for all, in life and the workplace and she is excited to be a part of something that is pushing for higher standards in this area.



Mark Jennings

Mark has over 20 years’ experience of working in the local authority sector in Wales and is currently the Principal Housing Strategy Officer at Caerphilly County Borough Council.  Prior to this Mark had held positions in the defence, health and construction sectors.  He has a BSc (Hons) in Housing Studies from the University of Wales Institute Cardiff and a PGD in Housing & Business Management from the West of England University.  Stepping down from the role in 2021, Mark was a trustee of the board of Tai Pawb for 9 years.  Mark still maintains an interest in equality, diversity and inclusion and has been a member of the QED panel since its inception.


Dr Bob Smith

An experienced teacher and researcher he has undertaken studies for UK government departments, the Welsh Government and National Assembly for Wales, the Housing Corporation, Tai Cymru / Housing for Wales, the Joseph Rowntree Foundation, the Audit Commission, Shelter, Crisis, Welsh Consumer Council and individual local authorities and housing associations.