{"id":9825,"date":"2019-09-13T13:45:41","date_gmt":"2019-09-13T12:45:41","guid":{"rendered":"https:\/\/www.taipawb.org\/?post_type=blog&amp;p=9825"},"modified":"2019-09-13T13:45:41","modified_gmt":"2019-09-13T12:45:41","slug":"quod-erat-demonstrandum-key-themes-from-qed","status":"publish","type":"post","link":"https:\/\/www.taipawb.org\/cy\/news\/2019\/quod-erat-demonstrandum-key-themes-from-qed\/","title":{"rendered":"Quod Erat Demonstrandum \u2013 Key Themes from QED"},"content":{"rendered":"<p><a href=\"https:\/\/www.taipawb.org\/wp-content\/uploads\/2019\/09\/QED-Logo-English.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignright wp-image-9826\" src=\"https:\/\/www.taipawb.org\/wp-content\/uploads\/2019\/09\/QED-Logo-English-600x407.jpg\" alt=\"QED logo\" width=\"400\" height=\"271\" \/><\/a>Since QED was launched over 2 years ago, Tai Pawb has carried out Stage 1 QED assessments on six housing associations of varying sizes and structures, from under 1000 properties to over 10,000 properties.\u00a0 So far, two have completed Stage 2 to attain the QED Award, while others are working hard to carry out action plans before Stage 2 assessment.\u00a0 Despite this variety, some common themes have started to emerge, helping us identify key challenges and strengths of the sector in relation to equality and diversity.<\/p>\n<blockquote><p>Not all housing associations have the same issues, of course, but here are some emerging themes, and resources available for if these issues resonate with you:<\/p><\/blockquote>\n<p><strong>Governance:\u00a0<\/strong>While most associations have been very successful in achieving a good balance of men and women on their Boards, broader diversity is proving more difficult to achieve. Board scrutiny of issues through an equality and diversity lens is also an area requiring further focus.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Engagement:\u00a0<\/strong>As with Boards, tenant engagement groups also face challenges in achieving diversity, missing out on the variety of experiences, outlooks, knowledge and understanding that would be gained through better involvement of under-represented groups.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Tenant Awareness:\u00a0<\/strong>We have met some brilliant, passionate tenants as part of QED, but many have not had Equality and Diversity training. \u00a0As a result, they do not always have the knowledge to apply inclusive practices, or the confidence to challenge if something feels instinctively wrong.<\/p>\n<p>&nbsp;<\/p>\n<p>To help overcome the challenges around Governance, Engagement and Tenant Awareness, members can access Good Practice Briefings like <span class=\"pink\">\u201c<a href=\"http:\/\/www.taipawb.org\/wp-content\/uploads\/2018\/04\/GPB45-Board-Diversity.pdf\">Board Diversity \u2013 an idealistic goal or realistic benefit for governance?<\/a>\u201d <\/span>for ideas on how to increase board diversity or <span class=\"pink\"><a href=\"https:\/\/www.taipawb.org\/wp-content\/uploads\/2018\/04\/GP33-Inspirational-Community-Engagement.pdf\">Inspirational Community Engagement<\/a> <\/span>for increasing tenant engagement group diversity.<\/p>\n<p><a href=\"https:\/\/www.taipawb.org\/training\/equality-diversity-awareness-courses\/\"><span class=\"pink\">Equality and Diversity Awareness Training<\/span><\/a> is also available for <span class=\"pink\"><a href=\"https:\/\/www.taipawb.org\/training\/equality-diversity-awareness-courses\/equality-diversity-awareness-staff\/\">staff<\/a><\/span>, <span class=\"pink\"><a href=\"https:\/\/www.taipawb.org\/training\/equality-diversity-awareness-courses\/equality-diversity-awareness-tenants\/\">tenants<\/a><\/span> and<span class=\"pink\"> <a href=\"https:\/\/www.taipawb.org\/training\/equality-diversity-awareness-courses\/equality-diversity-awareness-board-members\/\">board members<\/a> <\/span>of both member and non-member organisations.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Data Collection:\u00a0<\/strong>The good news is that there\u2019s lots of data being collected out there but it\u2019s not always being scrutinised, or used to improve services.<\/p>\n<p>Tai Pawb provides <span class=\"pink\"><a href=\"https:\/\/www.taipawb.org\/resources\/tools-embed-quality\/equality-monitoring\/\">model equality monitoring forms<\/a> <\/span>to help members word their equalities questions in a way to get meaningful responses and <span class=\"pink\"><a href=\"https:\/\/www.taipawb.org\/training\/specialist-housing-courses\/customer-profiling-equality-training\/\">customer profiling training<\/a> <\/span>to help housing associations understand how to use the data they are gathering.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Equality Impact Assessments:\u00a0<\/strong>Our members and others have told us that they\u2019re either not doing Equality Impact Assessments (a great use for your data), or they don\u2019t feel confident that the assessments are meaningful or impactful in their approach.<\/p>\n<p>If this an area you would like further guidance, Tai Pawb provides a free <span class=\"pink\"><a href=\"https:\/\/www.taipawb.org\/resources\/tools-embed-quality\/equality-impact-assessments\/\">EIA toolkit<\/a> <\/span>for members, which includes a template form and a briefing on the thinking behind EIAs, as well as <span class=\"pink\"><a href=\"https:\/\/www.taipawb.org\/training\/specialist-housing-courses\/equality-impact-assessments\/\">EIA training<\/a><\/span> tailored to the housing sector.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Good Practice (our favourite!):\u00a0<\/strong>QED not only focuses on areas for improvement but also highlights good practice.\u00a0 There is good practice everywhere and that is something to celebrate!\u00a0 Housing associations often don\u2019t even realise that what they are doing is good practice but see it as business as usual.\u00a0 Through our helpline and events, Tai Pawb is able to share this good practice with others to help make good practice the norm.<\/p>\n<blockquote><p>In particular, it overwhelmingly come through that housing associations are <strong>responsive to individuals\u2019 needs<\/strong>, and passionate about providing a good service for their customers, tenants, residents and service users, as well as for their staff and stakeholders.<\/p><\/blockquote>\n<p>If you feel you have resources other members would find useful, please do send them to us at <span class=\"pink\"><a href=\"mailto:info@taipawb.org\">info@taipawb.org<\/a><\/span> and we will host them in the <a href=\"https:\/\/www.taipawb.org\/resources\/\">Resources<\/a> section of our website.<\/p>\n<p>&nbsp;<\/p>\n<p>This is an exciting time for QED as key themes start to emerge.\u00a0 Great work is being done by housing associations working towards achieving the quality mark, leading to improved outcomes for all. To find out more about QED, or for support with any of the identified themes or any other challenges, please take a look at the information available on the <span class=\"pink\"><a href=\"https:\/\/www.taipawb.org\/consultancy\/qed\/\">Tai Pawb website<\/a><\/span>, or contact <a href=\"mailto:%20helen@taipawb.org\"><span class=\"pink\">Helen<\/span> <span class=\"pink\">Roach<\/span><\/a> or <span class=\"pink\"><a href=\"mailto:%20ceri@taipawb.org\">Ceri Meloy<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Since QED was launched over 2 years ago, Tai Pawb has carried out Stage 1 QED assessments on six housing associations of varying sizes and structures, from under 1000 properties to over 10,000 properties.\u00a0 So far, two have completed Stage 2 to attain the QED Award, while others are working hard to carry out action [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"temporary-categorisation-from-im":[115],"class_list":["post-9825","post","type-post","status-publish","format-standard","hentry","category-uncategorized","temporary-categorisation-from-im-blog"],"_links":{"self":[{"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/posts\/9825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/comments?post=9825"}],"version-history":[{"count":0,"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/posts\/9825\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/media?parent=9825"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/categories?post=9825"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/tags?post=9825"},{"taxonomy":"temporary-categorisation-from-im","embeddable":true,"href":"https:\/\/www.taipawb.org\/cy\/wp-json\/wp\/v2\/temporary-categorisation-from-im?post=9825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}