Unconscious Bias Training


Did you know that for every 2.5 inches in height, a man’s income increases by £1,600?

Nobody is consciously looking to promote tall men but the impact of unconscious bias can lead to us make decisions which aren’t always rational or to treat different people in different ways without realising it.

It looks at a range of ways in which unconscious bias can affect how you do things, including how you respond to tenant complaints, who you engage with, staff culture, and your recruitment practices.

Tai Pawb’s Unconscious Bias Training has been specifically developed for the housing sector. It will explore what unconscious bias is, the mechanics of bias, and how it typically infiltrates and affects the workplace. It will allow participants to identify methods for positively managing personal, team and organisational biases for improved and effective workplace decision making. The trainer will work with delegates to ensure they understand unconscious bias, and develop strategies to effectively manage personal biases.

Our half day course helps organisations to:

  • Understand what unconscious bias is
  • Consider where unconscious bias comes from
  • Think about our own unconscious bias
  • Discuss where this matters in our organisation
  • Identify how to address it and practical actions to take away


Our full day course does all the above but also:

  • Offers a more thorough exploration of the psychology detail, theory and academic findings
  • Can be more closely tailored to your organisation and issues
  • Includes specific exercises around your business delivery, with a focus on an area of your choice such as:
    – HR/Recruitment/Staff Development
    – Allocations
    – Anti-social behaviour
    – Tenant participation and engagement
    – Cultural change and harassment

Target audience

The course is suitable for staff at any level or department in an organisation, and can be tailored to meet your needs.

It is available in-house for 12-15 members of staff per session.


1/2 day or full day


Download course flyer


How to book

If you would like to book our Unconscious Bias Training or want further information please contact helpline@taipawb.org or call 029 2053 7630.