Make a Real Difference. Empower Independence. Prevent Homelessness.
Are you passionate about helping people live independently and thrive within their communities? We are looking for an enthusiastic Service Coordinator to join our Swansea Floating Support Services team and play a key role in supporting people aged 50+ to sustain their tenancies, improve wellbeing, and build brighter futures.
Summary
Closing Date: 23/09/2026
Interview Date: 01/10/2026
About the Role
As a Service Coordinator, you will deliver high-quality, person-centred tenancy support to older people across Swansea. Working within a Psychologically Informed Environment (PIE) framework, you will support individuals who may be facing complex challenges, helping them maintain their homes, strengthen resilience, and avoid homelessness.
The Service Coordinator will build positive relationships with service users, develop tailored support plans, work alongside partner agencies, and ensure services are delivered to the highest standards. This rewarding role offers the opportunity to make a genuine difference every day while supporting people to live independently and achieve their goals.
About You
We're looking for a Service Coordinator who is compassionate, proactive, and solutions focused. You should be able to communicate effectively, manage competing priorities, maintain accurate records, and work collaboratively with colleagues and stakeholders.
Essential:
We welcome previous experience working as a Support Worker, Housing Support Worker, Tenancy Support Worker, Community Support Worker, Care Coordinator, Homelessness Prevention Officer, Case Worker, Social Care Worker, or in other customer-focused support roles.
Most importantly, you'll share our values: Kind • Trusting • Innovative • Accountable
Why Join Us?
How to Apply
If you're looking for a Service Coordinator role where you can create lasting positive change in people's lives while developing your own career, we'd love to hear from you. Apply today!
Please feel welcome to contact Liz Jones, on 07918742794 who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the ‘apply now’ tab found on this job vacancy on our website current vacancies.
About Us
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.
We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.
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