We are pleased to launch a new series of evidence-based factsheets designed to support our members to confidently speak about immigration and housing in Wales.
Across Wales, housing organisations work every day to support diverse communities. Many of you will already be aware that conversations about immigration and housing have become increasingly polarised. Misinformation is circulating more widely, often the result of incomplete data, a lack of understanding, or deliberate disinformation. These narratives make an already challenging housing landscape even more difficult to navigate.
Our Know the Facts: Immigration and Social Housing in Wales factsheets bring together clear, accessible, and accurate information to help you respond.
Why we developed these factsheets
Members have told us they are encountering rising levels of misinformation in community discussions, online forums, and frontline interactions with tenants and residents.
These factsheets have been created to support people in a wide range of roles:
- Senior leadership teams can use them to inform strategic messaging and address misinformation throughout their organisations.
- Communications teams can rely on the evidence to challenge incorrect information shared online or in other public spaces.
- Frontline staff can use the factsheets to answer questions from tenants with confidence.
Although facts cannot change every deeply held opinion, they remain a crucial tool for supporting more informed and respectful conversations.
Supporting informed, confident conversations
These factsheets are intended for all staff across different organisation types. They aim to help you:
- answer questions accurately
- challenge misinformation constructively
- support community cohesion
- ensure fair access for all who meet the legal criteria
The factsheets also have a resource section with a curated list of trusted external sources. The list is non-exhaustive, and there is plenty of other easily accessible, accurate information.
How to access the factsheets
Find the factsheets here: KNOW THE FACTS
If you would like support in using the factsheets, or if you plan to develop training or communications around this material, we are happy to help.