Hyrwyddo Cydraddoldeb a Chyfiawnder Cymdeithasol ym maes Tai yng Nghymru

Senior Community Housing Officer

Caredig

Disgrifiad swydd

We're looking for an experienced Senior Community Housing Officer to lead a dedicated team, support tenants to sustain their homes, and help shape innovative housing services. If you're passionate about creating thriving communities and want a role where your expertise genuinely changes lives, we'd love to hear from you.

  • Job Title: Senior Community Housing Officer
  • Location: Swansea
  • Contract: Permanent
  • Hours: 35 hours per week, Monday to Friday
  • Salary: £38,700 per annum
  • Essential: Driving licence and access to a vehicle
  • Previous housing management experience required
  • We do not offer sponsorship

 

Closing Date: Sunday 20th September 2026 at 23:59pm

Interview Date: Tuesday 6th October 2026

 

About the Role

As a Senior Community Housing Officer, you will lead a team of Community Housing Officers and support the delivery of high-quality tenancy management, empty homes, customer service, and community safety services. Working closely with the Operational Manager, you will help drive service improvements while ensuring tenants receive proactive support to sustain their tenancies.

Key responsibilities include:

  • Leading, coaching, and developing a team of Community Housing Officers
  • Managing tenancy, estate, and community issues across your patch
  • Supporting tenants through early intervention and prevention approaches
  • Managing anti-social behaviour and tenancy breaches
  • Building strong partnerships with local authorities and external agencies
  • Promoting tenant involvement and community engagement initiatives
  • Monitoring performance and ensuring compliance with policies and procedures

About You

To succeed as a Senior Community Housing Officer, you will have experience working within housing, social housing, or the third sector, alongside experience of leading or supervising teams.

You will also have:

  • Strong knowledge of housing management and tenancy-related services
  • Excellent communication, problem-solving, and relationship-building skills
  • The ability to manage competing priorities and make sound decisions
  • A customer-focused and compassionate approach
  • A full driving licence and access to a vehicle
  • We are looking for people who live our values: Kind, Trusting, Accountable and Innovative.

 

We welcome previous experience working as: Housing Officer, Senior Housing Officer, Neighbourhood Officer, Senior Neighbourhood Officer, Tenancy Officer, Housing Manager, Estate Manager, Income Officer, Community Development Officer, ASB Officer, Housing Team Leader, Supported Housing Team Leader, Customer Services Team Leader

 

Why Join Us?

As a Senior Community Housing Officer, you'll enjoy a rewarding career alongside an excellent benefits package:

  • 28 days annual leave (excluding Bank Holidays), increasing up to 33 days with long service
  • Free DBS
  • Free Healthcare Cash Plan
  • 24/7 Employee Assistance Programme
  • Eligibility to apply for a Blue Light Card
  • Fully funded training and career progression opportunities
  • Life Assurance (3x salary)
  • Pension scheme with up to 8% employer match
  • Enhanced sickness pay
  • Enhanced maternity and paternity pay

How to Apply

This is an excellent opportunity for an experienced housing professional looking to progress into a senior leadership role with greater responsibility and influence. If you're ready, we'd love to hear from you. Apply today!

Please feel welcome to contact Rebecca Murphy, Housing Operational Manager on rebecca.murphy@caredig.co.uk who will be happy to answer any questions you may have about this role.

Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.

We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.

We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.

This link opens a third-party website in a new tab

Crynodeb Cyflym

Full time
38,700
swansea
Yn cau 20/09/2026 @ 00:00
Mae'r ddolen hon yn agor gwefan trydydd parti mewn tab newydd

Nid yw Tai Pawb yn gyfrifol am gynnwys, cywirdeb, hygyrchedd na chyfieithiad swyddi a bostiwyd gan ein haelodau. Mae ein platfform yn gweithredu’n unig fel cyfeiriadur neu ganolbwynt cysylltu; nid ydym yn asiantaeth gyflogaeth ac nid ydym yn chwarae rhan yn y broses o wirio, cyfweld na chyflogi. Mae unrhyw berthynas gontractiol neu gyflogaeth ddilynol yn bodoli’n llwyr rhwng y ceisydd swydd a’r sefydliad sy’n cyflogi. Nid yw rhestru swydd wag gan sefydliad sy’n aelod yn awgrymu cymeradwyaeth na chanmoliaeth o’r gweithle hwnnw. Ni fydd Tai Pawb yn cymryd rhan mewn cyfryngu, dyfarnu na datrys anghydfodau rhwng ceiswyr swyddi a chyflogwyr.