Shelter Cymru
We are an organisation that works directly with housing providers to promote equality, diversity and inclusion and are unable to provide housing advice directly to tenants. If you need housing advice, please visit the Shelter Cymru website or call their helpline 0345 075 5005
Tai Pawb Complaints Policy and Procedure
Tai Pawb’s intention is to deal with people fairly and properly and deliver services at a high standard. If you feel that we have not met that standard, we would like to know. Tai Pawb prides itself on being a learning organisation and always wants to learn from situations or issues so that we can continuously improve and do better next time.
You can read our Complaints Policy and Procedure here