The Power and Impact of Language

Speaking, writing, and reading are integral to everyday life, where language is the primary tool for expression and communication.  Understanding language can help us better understand ourselves and why we behave the way we do.  Furthermore, language becomes more powerful when understood by the wider community.


This Lets Talk session will:

  • Identify the importance of Language.
  • Consider the effects of language on customers, colleagues, and partners.
  • Analyse the PC debate
  • Recognise the use of labels e.g.,” BAME” on the Community.
  • Have a better understanding of why certain words or phrases can cause offence.


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