Dealing with Hate Incidents and Hate Crime



This training session aims to raise awareness amongst staff of hate incidents and hate crimes and the tools available to prevent and deal with it.

This session will explore what a hate incident and crime is and who is affected by it, using relevant case studies. The training will examine the role housing providers can play in supporting victims, increasing reporting, dealing with perpetrators, preventing hate crime, working with other partners and monitoring. This is an interactive training session tailored specifically for the housing sector.

Objectives – The Learners will be able to:

🏠 Identify the different forms of hate incidents, hate crime and mate crime.

🏠 Explain the relationship of hate incidents and hate crime with anti-social behaviour.

🏠 Describe the impact hate crime and hate incidents can have on tenants.

🏠 Identify the different ways housing organisations can support victims, increase reporting, deal with perpetrators and carry out prevention work.

🏠 Explain the role multi agency working and monitoring play in tackling hate incidents and hate crime

🏠 Identify and use good practice that they can apply in their day to day work.

Target audience

This course is aimed at all staff, but is particularly relevant to anyone working in front line roles or with responsibility for anti-social behaviour.



1 day or 1/2 day


How to book

If you would like to book our Dealing with Hate Incidents and Hate Crime training or want further information please contact or call 029 2105 7957.

Feedback from attendees and organisations:

“Great course, trainer very knowledgeable, content was real – loved case studies and exercises”