We provide external challenge and scrutiny for your organisation, utilising our knowledge of legislation and best practice to provide you with honest feedback on how you are performing or areas for improvement. However we recognise that it is not only about challenge and so we adopt a problem solving and solution focused approach to our work to ensure positive outcomes can be achieved. Leaving and assisting you with actions that will make a difference.

We want to assist you in finding solutions but recognise that for this to be achieved staff buy in, feedback and involvement is crucial. Your staff and tenants are the experts in your organisation and how it works (they also provide the best insight on what is actually happening on the ground.) Have you ever paid for consultancy and the experience left you cold inside, with lack of engagement of staff, no ongoing support, expertise already held within your organisation not used and an end product that does not result in ownership of future actions from staff? This is not the service or outcomes we want to achieve when delivering work. As a result we aim to work closely with you and your staff throughout the process and beyond. For us this is the best way to embed change and actions.

We have experience of working with a range of housing organisations and local authorities of different sizes, operational practices and levels of in-house equality expertise. We will tailor our approach so it fits with the operational environment and needs of your organisation. We will work with you to explore how to better tailor equality tools and techniques to the needs of your organisation while ensuring you still comply with best practice and legislative requirements. We are all for being innovative!

Follow up support is available through our member helpline enabling staff to ask follow up-questions when needed. We also provide a range of training services that you can use if a gap is identified.