1. December 2005 – Providing culturally sensitive services – design & layout
2. January 2006 – Meeting the needs of people from BME communities in supported housing
3. February 2006 – Engaging BME youth
4. March 2006 – Refurbishment of a hard to let property
5. May 2006 – Dealing effectively with racial harassment
6. June 2006 – Race equality in employment
7. July 2006 – Communicating housing information to refugees and asylum seekers
8. August 2006 – Gypsies and travellers
9. September 2006 – Cultural design in mainstream housing
10. October 2006 – Cultural diversity and your board
11. November 2006 – Eliminating racial in equality in wales’ housing market
12. February 2007 – Race equality and procurement
13. March 2007 – Moving closer towards equality and away from double discrimination – service provision for BME disabled people
14. May 2007 – The role of ethnicity monitoring in race equality
15. October 2007 – What is an equality impact assessment?
16. December 2007 – At home – audit tool for housing and related services for older minority ethnic people
17. February 2008 – Domestic violence and ethnic minority communities
18. April 2008 – Tailoring services to meet individual need
19. June 2008 – Managing diversity – people make the difference
20. August 2008 – Neighbourhood improvement
21. October 2008 – ‘Raising the profile’ – housing as a career for people from minority ethnic backgrounds
22. December 2008 – Financial inclusion and minority ethnic communities
23. February 2009 – Race equality, mental health and housing
24. June 2009 – Lesbian, gay and bisexual (LGB) equality and housing
25. September 2009 – Age equality
26. January 2010 – Disability equality and housing
27. March 2010 – Mainstreaming equalities
28. May 2010 – Language communication needs
29. July 2010 – Gender equality in the workplace
30. August 2010 – Religion and belief
31. December 2010 – Housing’s role in tackling hate incidents and hate crime
32. March 2011 – Gender identity and housing
33. June 2011 – Inspirational community engagement
34. June 2011 – Creating a fit for purpose equality opportunity policy
35. August 2011 – The specific duties for wales. The implications for local authorities and housing associations
36. January 2012 – Equality impact assessments consultation and meaningful engagement
37. February 2012 – Spotlight on positive action
38. March 2012 – Discrimination – developments under the equality act 2010
39. July 2012 – Making information accessible
40. September 2012 – Equality, welfare reform and you
41. November 2012 – Customer profiling and insight – ensuring equal outcomes
42. January 2012 – Housing diversity in the private rented sector
43. February 2013 – Reasonable adjustments: employment
44. April 2013 – Making the most of hearing (induction) loops
45. August 2013 – Board diversity – an idealistic goal or realistic benefit for governance?
46. October 2013 – Getting tenants online to prevent financial exclusion
47. November 2013 – Tenancy breakdowns – equality considerations
48. January 2014 – Equality improvement frameworks and peer review
49. March 2014 – Dementia, service provision and housing design
50. June 2014 – Older people – Creating Welcoming and Inclusive Environments
51. September 2014 – Domestic Abuse Doesn’t Discriminate
52. November 2014 – Mental Health Well-being and Housing
53. February 2015 – Housing supply and equality
54. April 2015 – Embracing equality impact assessments
55. August 2015 – Health, Housing and Well-being
56. October 2015 – Equality and Homelessness Prevention
57. March 2016 – Tenant Scrutiny
58. August 2016 – Immigration and Housing/Homelessness Eligibility
59. November 2016 – Customer Profiling
60. December 2016 – Housing Migrants and Refugees
61. November 2017 – Shared Housing
62. April 2018 – Accessible Housing
63. January 2019 – Equality, Homelessness and Prevention
64. September 2019 – Widening Access to the PRS
65. October 2022 – Considering Equality in the Renting Homes Act
66. November 2022 – Cost of living briefing
67. January 2024 – Rapid Rehousing and Equality Considerations

We have produced a protected characteristics poster for Tai Pawb members. This posters is a useful tool to remind staff what the protected characteristics under the Equality Act 2010 are, to prompt questions and increase awareness of the Tai Pawb member helpline:

• Protected Characteristic Poster – Bilingual

We have developed a number of tools to assist those working in the social housing sector to carry out Equality Impact Assessments (EIAs):

• What is an Equality Impact Assessment? – Can be used with staff to explain what an EIA is and why we use them.
• Equality Impact Assessment Toolkit – Explains the different stages of the process, provides top tips and pointers to help overcome challenges associated with completing EIAs and contains example of completed EIA using our template.
• Equality Impact Assessment Template Form 2021
• WHEN network presentation on the Equality Impact Assessment Toolkit

We have produced model categories equality monitoring forms for service users, staff and board members. A version of the service user form has guidance notes to help you understand why we are recommending the use of certain questions and categories for equality monitoring forms. It has links to national and local data against which you can compare your data (e.g. Census 2011). Although we are using the ‘Service Users’ form as an example some parts of the guidance is relevant to all our model forms.

• Model Categories Equal Opportunities Monitoring Form – Service Users: Guidance Notes (Currently under review)
• Model Categories Equal Opportunities Monitoring Form – Service Users (Currently under review)
• Model Categories Equal Opportunities Monitoring Form – Employees (Currently under review)
• Model Categories Equal Opportunities Monitoring Form – Trustees/Board Members (Currently under review)

Recommended categories are likely to change over time in line with best practice and we will update this document accordingly. To check you have the most recent version please contact us on 02920537630 or email helpline@taipawb.org

We have produced information sheets for private sector landlords about their obligation under the Equality Act 2010. One of the sheets provides information on the protected characteristics and the types of prohibited discrimination while the other focuses on reasonable adjustments for disabled people.

• Private Landlords and the Equality Act 2010
• Disability, Reasonable Adjustments and the Private Rented Sector

We have produced a number of toolkits that can assist Registered Social Landlords carrying out self-evaluation and who wish to examine their performance on equality.

• Evidencing Equal Outcomes in Housing Repairs and Maintenance, A self-assessment toolkit for social landlords in Wales
• Evidencing Equal Outcomes in Social Lettings, A self- assessment toolkit for social landlords in Wales
• Evidencing Equal Outcomes in Customer Care, A self- assessment toolkit for social landlords in Wales

This best practice guide provides information on using the procurement process to embed equality and deliver social and community benefits. This guide was produced by Tai Pawb in partnership with Inform 2 Involve, the Chartered Institute for Housing Cymru and Morgan Cole Solicitors.

• A quick guide to equality and procurement for housing

The aim of this update is to provide social landlords and partners with updated information, guidance and good practice examples on hate crime and housing. This update can be used by housing officers responsible for dealing with hate crime, managers, contractors, as well as other staff.

• Hate Crime and Housing Policy and Practice Update for Social Landlords

The aim of this framework is to support housing associations in Wales with board diversity and raising awareness of what boards can do to promote equality and diversity. The framework complements the Come on Board scheme. This framework is a result of the coming together of several Welsh equality and other third sector organisations. The framework lists how each organisation can support your housing association.

• Board Diversity Framework

Making changes to use more inclusive language allows us to grow and shows compassion and empathy to the people around us; the fact is that we still might not always get it right, but the commitment to learning is how we do better in future.  We also need to remember that inclusive language covers a wide range of communication approaches like emails, social media, websites, imagery and policies and all should be reviewed through an inclusion lens.

To help you on your way we have developed the Inclusive Language Guide that has common words and phrases found in communication and the inclusive replacements, which we hope you find useful so feel free to download and save it to your resources.   However, these are only our suggestions as there are many ways to express something in a more inclusive way, also if there are some we haven’t included that you’d like to see, then drop us a line at info@taipawb.org and we can update it.

• Inclusive Language Guide – English and Welsh
• Inclusive Language Blog – Inclusive Language Creates Inclusive Workplaces